Get the answers you need from our list of previously answered questions:
1. Can I use Xtreme Magic Sing to any type of TV?                                  
2. Can I use a sound system with the Xtreme Magic Sing?
3. What are the backgrounds in Xtreme Magic Sing? Is it possible to change those backgrounds?
4. Aside from microphone, what else are included in the box? Is the song chip included in the microphone?
5. Can I download karaoke songs?
6. Will the warranty be honored in Magic Sing Service Centers Abroad ?

All Xtreme Magic Sing Videoke Microphone products we deliver are thoroughly tested and checked to make sure they are free from defect or any manufacture related problems. If by any reason your unit does not work normally, please refer to the guide below (which can also be found in your song list). If these guidelines don not correct the problem, please call your product representative. Click here to view some tips on how to use your Xtreme Magic Sing Videoke.
Lost your CD driver? Need to download the Software for your Magic Sing? * Download Now! Your Magic Sing Driver.

* ETManager

* USB Driver
* Magic Encoder Video Converter
Can't figure how to remove Song Chip from your mic? Do not know all the buttons and the functionalities in your mic? No need to worry. This step-by-step user manual will guide you along the way.

* Xtreme Magic Sing Silver Version 8
* Xtreme Magic Sing Silver Version 9
* Bible Microphone Version 10
All Xtreme Magic Sing Videoke Microphone products we deliver are thoroughly tested and checked to make sure they are free from defect or any manufacture related problems. If by any reason your unit does not work normally, please refer to the guide below (which can also be found in your song list). If these guidelines don not correct the problem, please call your product representative. Click here to view some tips on how to use your Xtreme Magic Sing Videoke.

Is your XTREME Magic Sing mic broken? Does your product need repairs? For your repair services, please contact the following technical centers:
 
Philippines
 
ENTER INTERNATIONAL PHILIPPINES INC.
Peter Kim
Marketing Manager
Unit 1, Ground Floor, Building 2, Jannov Plaza
2295 Pasong Tamo Ext., Makati City
Tel: +632 8485415 / +632 8910584 >br> Fax: +632 8910583
E-mail: [email protected] or [email protected]
 
Middle America
 
NEKA LATINOAMERICA S.A.
MANZANA 38, LOTES 5 Y 6, FRANCE FIELD, COLON, REP. OF PANAMA
TEL/FAX : 507-431-1754/507-232-6414
EMAIL: [email protected]
 
China
 
ENTER TECH CHINA FACTORY
BAOLAI IND. AREA, 46 XINHE ROAD SHANGMUGU-CUN, PINGHU-ZHEN, LONGGANG-QU SHENZEN, CHINA
TEL/FAX : 86-755-6120-1631~3 / 86-755-6120-1628
EMAIL : [email protected]
 
India
 
ENTER TECH INDIA OFFICE
FLAT NO. 208 ON 2ND FLOOR IN "C" WING OF THE BUILDING PANCHTANTRA 2 YARI ROAD, VERSOVA, ANDHERI(WEST), MUMBAI 400 061, INDIA
TEL : 91-22-5572-1976
EMAIL : [email protected]

 

Enter Tech Co., Ltd (ET), thru Enter International Phils., Inc. (EIP) warrants the Magic Sing Microphone against defects in material and workmanship under normal use and service for a period of 2 years from the date of purchase.

Subject To:

1. ET will, at no charge, either repair your Xtreme Magic Sing Videoke Microphone (with new parts) or replace it with a new unit during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts are warranted for the balance of the original applicable warranty period. All replaced parts of the product shall become property of ET. This express limited warranty is extended by ET to the original end-user purchaser and is not assignable to any other party.

2. ET cannot be responsible in any way for any ancillary equipment not furnished by ET which is attached to or used in connection with the product.

3. Customer must provide proof of purchase (bearing the date of purchase and the product's serial number) in order to receive warranty service. Warranty service will be provided by ET through one of its authorized warranty service centers.

4. This warranty does not cover:

* Defects or damage resulting from the use of the product other than its normal and customary use.
* Defects or damage from misuse (breakage, spillage of liquid substances that short-circuit the electronic boards and battery leakage, etc.)
* Defects or damage from improper testing, operation, installation, alteration, modification or adjustment.
* A product subjected to unauthorized product modifications, disassembly, or repairs which adversely affect the performance of the product.
* Product which has had the serial number and the warranty seal removed or made illegible.
* Scratches or other cosmetic damage to the product that do not affect the operation. Normal and customary wear and tear.

 

 

 

THE ASTRA GROUP, INC.: SOLE & EXCLUSIVE DISTRIBUTOR
#17 Richbelt Tower, Annapolis St. Greenhills, San Juan , Metro Manila, Philippines
Tel: 726-2442 / 726-2447 / 726-2449 
E-mail: [email protected]
Technical Support: [email protected]
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